INTEGRATIONS YOU NEED
Enhance your firms phone support experience with RingCentral
Record and easily bill for time spent on client phone calls using Smokeball’s phone call logging integration with RingCentral.
RingCentral is a VoIP (Voice over IP) phone provider that enables your firm to manage both inbound and outbound phone calls directly within Smokeball. This will help you to streamline your operations and open lines of communication; to keep your clients engaged.
For any call that is made or received via the RingCentral Phone app, a task will be created in Smokeball with the call time recorded and associated with the appropriate matter automatically.
Smokeball’s RingCentral integration is exceptionally powerful when paired with Smokeball’s Automatic Time Trackingand Firm Insights features, allowing you to understand full matter profitability and how your phone time plays into it.
Calls are often the number one culprit for lost time during the day; don’t lose time and money on the phone ever again!
If you have any questions regarding our powerful RingCentral integration or you would like to learn how Smokeball can help you run your best firm, schedule a free personalised demonstration.
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Already using Smokeball? Contact your account manager to get started with this integration.