Matter-Centric Email Management

Keep every client email and attachment in the right matter for a complete, reliable record.

Outlook integration

File emails and attachments to the right matter, whether you’re in Outlook’s desktop, web, or mobile app.

Full team visibility

Keep everyone aligned with shared access to every conversation for each matter.

Easily searchable

Find any email or attachment in seconds. No more copying or forwarding between colleagues.

User-friendly online legal forms for smooth client intake

Automate data capture

Data collected from online legal intake forms is instantly stored in Smokeball, reducing errors and manual data entry.

Convert more leads

Stay on top of new enquiries with alerts and real time reporting - helping you respond faster and secure more clients.

Access a library of legal intake forms

Leverage a collection of digital intake forms tailored to different practice areas and jurisdictions.

Organise and access emails with ease

Smokeball’s Outlook integration turns your inbox into a matter management tool. Every client email and attachment is stored against the right matter, creating a complete, accurate record your whole team can trust.

  • File emails and attachments to matters with smart matter suggestions.
  • Reply emails save automatically, even when Outlook is closed.
  • View and add tasks straight from Outlook.
  • Find any email fast with matter-specific search.

Work with confidence knowing every email and document is stored in one place.

Simplify Client Collaboration

Capture and bill every email with AutoTime

With AutoTime, every email you draft or read is automatically tracked to the relevant matter, helping you capture more billable time.

  • Bill more, effortlessly: Firms using AutoTime bill an average of $137.000 more per fee earner, per year.
  • Time tracked as you write: Time spent drafting emails is accurately captured and rounded to your default billing unit.
  • Every activity, accounted for: Viewing an email or attachment logs the activity against the matter.
  • Clear email insights: See the time recorded for viewing and drafting emails against each matter and team member.

Get more done in Outlook with Archie AI

With Archie AI built into Outlook, drafting a tailored email takes seconds. Instantly summarise threads, generate emails from matter details, and polish your drafts before sending.

  • See what's been discussed at a glance with email thread summaries.
  • Generate tailored emails guided by matter details such as key dates, tasks, and documents, without leaving Outlook.
  • Easily adjust tone, length, or writing style to finetune emails before sending.

Frequently Asked Questions

How does Smokeball integrate with Microsoft Outlook for email management?

Smokeball integrates directly with Microsoft Outlook to let you file emails and attachments into the correct matter without leaving your inbox. This creates a single source of truth for all client communication, keeping every email and attachment organised, accessible, and linked to the right matter.

Which version of Outlook works best with Smokeball email management?

Smokeball Boost works best with the web version of Microsoft Outlook 365. Smokeball Grow and Prosper work with classic Outlook and new Outlook, offering the most powerful email management features, including AutoTime for automatic time tracking.

Can Smokeball automatically track the time I spend on emails?

Yes. With AutoTime (included in Prosper and available as an add-on for Grow), Smokeball automatically captures your activity across reading and drafting matter-related emails in Outlook. This ensures you capture all billable time without manual entry.

How can I search for old emails and attachments in Smokeball?

Smokeball creates a fully searchable log of all matter-related emails and attachments. You can quickly find any email or file by searching within the matter, even if it’s from years ago, so your team can pick up conversations without missing context.

Can my team see all matter-related emails in Smokeball?

Yes. Smokeball provides full team visibility for all emails linked to a matter, so everyone working on the case can access the complete conversation history and attachments without forwarding.

Book a Personalised Demo

Book a live personalised demo to see how Smokeball can help you run your best firm.