WORLD-CLASS SMOKEBALL CLIENT SUPPORT AND TRAINING
Never feel alone with our team of locally-based professionals who are here to help you every step of the way. At Smokeball, we strive to provide our clients with the highest level of service and care. No matter what stage of the Smokeball journey you are in – our team of experienced professionals is here to help you run your best firm.
We have been onboarding law firms like yours in all areas of practice for over 10 years. Our programs are designed by professionals and have been tried and tested to deliver the best and most successful onboarding experience for you and all members of your firm.
What you can expect from Day 1
We understand that every law firm and individual has unique needs when using the Smokeball software, from when you are just starting off to when your law firm grows. As your journey changes, we have training designed to support you.
All Smokeball users gain access to free and unlimited training with our locally-based team of tech support and training specialists.
What you can expect from our training
If you need a helping hand, our friendly team is always just a phone call or email away. However, for moments when you want a quick answer, our Smokeball resources are at your fingertips 24/7:
“What set Smokeball apart for me is the impeccable onboarding experience. I found the Smokeball support team to be laser focused on ensuring that my firm got the most out of the software. They took the time to automate documents, upload precedents, and answer all my pressing questions. It can be a lonely world in start-up land, so it was a bonus to have a real person on the other end of the line to talk to!”
Passage Migration Consulting