Effective Communication for the Modern Law Firm

Boosted by Smokeball AI, keep yourself organised, communications secure, and clients up to speed.


  • Secure messaging and file sharing
  • Two-factor authentication
  • Data encryption
  • FaceID + fingerprint authorisation


  • Easy to follow functionality
  • Instant updates/communication
  • Everything you need on one page
  • No more scrolling through emails
  • One click, conversation summaries


  • Access web portal anywhere at any time via any web browser
  • ​Free iPhone and Android app
  • Receive real time notifications

Communicate is Smokeballs file sharing and messaging platform that enables firms to communicate with clients securely.

Included in your practice management software, Communicate, boosted by Smokeball AI, reduces the risk of email and phone messages being intercepted and protects your client's data.

Simple, secure communication platform

Our secure messaging platform is beautifully connected to Smokeball so all correspondence with the client is stored against their matter.

  • Exchange documents or files
  • Comment on files received
  • Send or receive messages from a browser or mobile app

Get up to speed Fast

NEW Communicate has now been boosted by Smokeball AI - Get up to speed fast with the ability to summarise correspondence in moments.

Smokeball AI will also recommend next steps to keep your matters moving along.

What is it that makes Communicate so secure?

Multi-factor authentication

Communicate is protected by multifactor authentication so that only the intended recipient can see messages.


Messages are encrypted while in transit.

Communicate from anywhere

Communicate mobile app available free for IOS and Android devices makes it easy to access information or message anywhere, any time.  You or your clients can:

  • Receive real time notifications when something has been updated
  • Upload pictures and files from your phone
  • Message in real time

Correspond and collaborate internally

When Smokeball users started using Communicate for secure file sharing and messaging with their clients, they immediately saw the value in utilising a similar tool in-house. Collaborating and corresponding with your colleagues via phone, email and verbally is inconsistent, time-consuming and difficult to obtain all the information you require.​

In response, we developed Communicate Direct Messages, Internal Matter Conversations and Channels. These features were designed specifically to enhance internal law firm communication and collaboration.

With Communicate Direct Messages you receive the benefit of user-friendly conversational style messaging through the same secure platform that you correspond with your clients. Internal Matter Conversations give you the ability to correspond in relation to a specific matter. Communicate Channels are a great way to create a group conversation with your staff in relation to key topics like firm policies & procedures, coffee club or social committee.

See all of our features

Smokeball Legal Practice Management Software Youtube Link Logo