When Smokeball users started using Communicate for secure file sharing and messaging with their clients, they immediately saw the value in utilising a similar tool in-house. Collaborating and corresponding with your colleagues via phone, email and verbally is inconsistent, time-consuming and difficult to obtain all the information you require.​

In response, we developed Communicate Direct Messages, Internal Matter Conversations and Channels. These features were designed specifically to enhance internal law firm communication and collaboration.

With Communicate Direct Messages you receive the benefit of user-friendly conversational style messaging through the same secure platform that you correspond with your clients. Internal Matter Conversations give you the ability to correspond in relation to a specific matter. Communicate Channels are a great way to create a group conversation with your staff in relation to key topics like firm policies & procedures, coffee club or social committee.