
Smokeball case study
Saves 4 hours per day with Archie
Increased efficiency
Aligned to firm values
Nest Legal is a fixed-fee firm of family lawyers and conveyancers who provide services in wills, conveyancing, and family law. Laura Vickers started Nest Legal after having her son and realising how hard it was for working parents to contact a lawyer.
Smokeball’s task management gives the Nest Legal team clear visibility to balance workloads and support each other — a true reflection of their firm values. Says Laura, “No one person has to stay back because one of their client matters has blown out”.
Being an innovative firm has also meant Nest are prolific users of Archie AI, making it essential for summarisation, and more complex tasks like deep case analysis assessments, saving hours per day. Says Talya Faigenbaum, “We use Archie for a range of different legal tasks from follow up emails to clients, note taking, and summarising next steps which usually take quite a significant amount of time, but Archie does it in seconds”.
Communicate helps Laura reduce the burden of email, and messaging and file sharing capability streamlines communication with clients and third parties. The messaging and file sharing platform is built directly into Smokeball to send and receive secure messages and files with clients or third parties and quickly locate messages without searching through numerous emails.
Activity recording using AutoTime allows for team members to easily record and track their time on tasks, for better scoping of work. While Nest Legal don't record time because we they are a fixed fee practice, they find it helpful to see where time is spent to scope out work with this function ticking away in the background.

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