ONLINE PAYMENT SYSTEM FOR LEGAL FIRMS

Legal Payment Software That Gets You Paid Faster

Give clients easier ways to pay-and get paid instantly, every time.

Get Paid Faster

Collect payments instantly- no more delays or follow-ups.

More Ways To Pay

Accept credit, debit card payments from invoices, intake forms, or your client portal.

Built Into Your Workflow

Take, track, and reconcile payments- directly in Smokeball.

User-friendly online legal forms for smooth client intake

Automate data capture

Data collected from online legal intake forms is instantly stored in Smokeball, reducing errors and manual data entry.

Convert more leads

Stay on top of new enquiries with alerts and real time reporting - helping you respond faster and secure more clients.

Access a library of legal intake forms

Leverage a collection of digital intake forms tailored to different practice areas and jurisdictions.

More Ways to Pay

Today’s clients expect flexible, digital payment options—and firms that deliver get paid faster.

Smokeball Payments is an online payment system for legal firms. Enabling clients an easy way to pay online using Visa, Mastercard, or American Express—directly from an invoice, intake form, or client portal.

Simplify Client Collaboration

Get Paid the Way Your Clients Prefer

Collect payments at every stage of the client journey:

  • Intake forms for upfront payments
  • "Pay Now" buttons on digital invoices
  • QR codes on printed invoice
  • Secure links via the client portal

Fully Integrated With Your Billing Workflow

Smokeball Payments connects seamlessly with your billing, so everything stays in sync- no double handling or manual updates.

  • Track, collect, and reconcile payments in one place
  • Invoices are automatically marked as paid when a client completes payment
  • Smoother workflows from invoice to reconciliation

Bill Your Way- With Flexibility For Any Case

Easily take payments for consultations, retainers, plans, or trust deposits- and securely store cards to make future billing seamless.

Flexible Surcharge Options

With no monthly fees, you simply pay a small transaction percentage and per-payment fee- only when a client pays.

You can also choose to pass the transaction fee on to your client or absorb the cost yourself.

FAQs

Why are digital intake forms better?

Digital intake forms offer several advantages over paper-based forms or manual intake processes.

Here’s why they are better:

1. Efficiency and time savings

  • Clients complete structured intake forms at their convenience, ensuring all mandatory fields are filled. This eliminates the need to chase missing information and reduces back-and-forth communication.
  • Data is instantly captured and stored in Smokeball, eliminating manual data entry and errors

2. Accuracy and reduced errors

  • Digital forms ensure required fields are completed, preventing missing or incomplete information.
  • Formatting for data such as dates or addresses are standardised
  • No more time wasted deciphering handwriting or badly scanned documents

3. Better client experience

Clients can submit information from anywhere, anytime, on any device.

For law firms, switching to digital intake forms is a no-brainer— it speeds up client onboarding, reduces administrative work, and delivers a professional, modern experience.

FAQs

What is Smokeball Payments?

Smokeball Payments is Legal Payment Software that allows your firm to securely accept online credit, debit payments directly from invoices, intake forms, your client portal, or a secure link. It's designed for law firms and fully integrated into your Smokeball workflow.

How does online payments benefit my law firm?

Smokeball Payments helps your firm get paid faster and spend less time chasing invoices. It reduces admin, simplifies reconciliation, and gives clients more convenient ways to pay- leading to smoother billing and improved cash flow.

How much does Smokeball Payments cost?

There are no monthly fees for Smokeball Payments. You simply pay a transaction percentage and a small per-transaction fee. See full pricing details here.

You can choose to absorb these fees or pass them on to your clients as a surcharge.

What payments methods can clients use?

Clients can pay using credit or debit cards from Visa, Mastercard, or American Express. Payments can be made through digital invoices, online intake forms, QR codes on printed invoices, or directly via the client portal.

Can I collect trust payments?

Yes. Payments enables you to collect payments to trust from your clients.

Who processes the payments?

Payments are securely processed by FeeWise, our trusted legal payments partner. Your client's data is encrypted and handled in accordance with PCI DSS standards.

What information is required to set up payments in Smokeball?

To apply, you must be an authorised principal who owns 25% or more of the firm. You'll need to provide basic firm and identification details, along with your nominated operating and/or trust account details.

Is surcharging available on Smokeball Payments?

Yes. Your firm can choose whether to absorb the transaction fee or pass it on to the client as a surcharge. This gives you flexibility over how payment costs are managed.

Is Smokeball Payments PCI compliant?

Yes. Payments are securely processed through FeeWise, a PCI DSS-compliant provider. Your client's card details are encrypted and never stored in Smokeball, ensuring a secure experience for both your firm and your clients.

Where is Smokeball Payments available and who has access to this feature?

Smokeball Payments is currently available to firms in Australia, the United Kingdom, and the United States. It's available to firms using eligible Smokeball plans. Access to apply is limited to principals who own at least 25% of the firm.

FAQs

What versions of Microsoft Office does Smokeball integrate with?

Smokeball integrates with both desktop and web-based Microsoft apps, depending on your plan:

  • Grow & Prosper+ works best with the installed desktop versions of Microsoft Word and Outlook, offering the most powerful automation and productivity features- like AutoTime and Automated forms and precedents.
  • Boost is our fully web-based solution, integrating with Microsoft 365 web apps for simple, accessible case management from anywhere.
Is calendar sync available with Outlook?

Yes. Smokeball syncs with both Outlook desktop calendars and Outlook 365 web calendars, so your appointments and court dates are always kept up to date.

What's the difference between Microsoft 365, Microsoft Office Home & Business, and the desktop vs web versions?

Here's a quick guide:

  • Microsoft 365 is a subscription that gives you access to both the desktop apps (like Word and Outlook you install) and the web apps (that run in your browser).
  • Microsoft Office Home & Business is a one-time purchase that gives you access to the desktop apps only- no web apps or cloud storage.
  • Desktop apps are installed on your computer and give you the most powerful features and full Smokeball integration.
  • Web apps (like Word and Outlook 365 online) run in your browser.
  • If you're using Grow or Prosper+, we recommend the desktop app integrations for the best automation experience.
  • If you're using Boost, you'll be working with the web apps only.

Book a Personalised Demo

Book a live personalised demo to see how Smokeball can help you run your best firm.

Smokeball legal practice management software