EMAIL MANAGEMENT

Matter Centric Email Management

Keep every client email and attachment in the right matter for a complete, reliable record.

Outlook Integration

File emails and attachments directly to the right matter.

Full Team Visibility

Keep everyone aligned with shared access to every conversation.

Easily Searchable

Find any email or attachment in seconds. No more copying or forwarding between colleagues.

User-friendly online legal forms for smooth client intake

Automate data capture

Data collected from online legal intake forms is instantly stored in Smokeball, reducing errors and manual data entry.

Convert more leads

Stay on top of new enquiries with alerts and real time reporting - helping you respond faster and secure more clients.

Access a library of legal intake forms

Leverage a collection of digital intake forms tailored to different practice areas and jurisdictions.

Organise and Access Every Email With Ease

Smokeball’s Outlook integration turns your inbox into a matter management tool. Every client email and attachment is stored against the right matter, creating a complete, accurate record your whole team can trust.

✔️ File and assign emails to Smokeball matters without leaving Outlook.

✔️ Automatically save attachments to the right matter.
✔️ Keep everyone aligned with shared visibility.
✔️ Find any email fast with matter-specific search.

✔️No more copying or forwarding to share updates

Work with confidence knowing every email and document is stored in one place.

Simplify Client Collaboration

Capture and Bill Every Minute Spent on Email With AutoTime

With AutoTime, every moment you spend reading, drafting, or forwarding matter-related emails is automatically tracked to the right matter, ensuring you capture all your billable time.

✔️ Bill more, effortlessly: Firms using AutoTime bill an average of $137,000 more per fee earner, per year.
✔️ Accurate, automatic capture: No more relying on memory or manual timers for email work.
✔️ Clear email insights: See exactly how much time is spent on email for each matter or client.

Frequently Asked Questions

How does Smokeball integrate with Microsoft Outlook for email management?

Smokeball integrates directly with Microsoft Outlook to let you file emails and attachments into the correct matter without leaving your inbox. This creates a single source of truth for all client communication, keeping every email and attachment organised, accessible, and linked to the right matter.

Which version of Outlook works best with Smokeball email management?

Smokeball Boost works best with the web version of Microsoft Outlook 365. Smokeball Grow and Prosper work best with Classic Outlook, offering the most powerful email management features, including AutoTime for automatic time tracking.

Can Smokeball automatically track the time I spend on emails?

Yes. With AutoTime (included in Prosper and available as an add-on for Grow), Smokeball automatically tracks the time you spend reading, drafting, and forwarding matter-related emails in Classic Outlook. This ensures you capture all billable time without manual entry.

How can I search for old emails and attachments in Smokeball?

Smokeball creates a fully searchable log of all matter-related emails and attachments. You can quickly find any email or file by searching within the matter, even if it’s from years ago, so your team can pick up conversations without missing context.

Can my team see all matter-related emails in Smokeball?

Yes. Smokeball provides full team visibility for all emails linked to a matter, so everyone working on the case can access the complete conversation history and attachments without forwarding.

Book a Personalised Demo

Book a live personalised demo to see how Smokeball can help you run your best firm.

Smokeball legal practice management software