Smokeball makes it easy for you to stay on top of your emails
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Microsoft Outlook
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Organisation
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Automated
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Using Smokeball's integrated email management with Microsoft Office, you’ll be able to seamlessly collaborate with staff, organise your emails so that everything is easily accessible, reduce frustration and ultimately better service your clients.
Smokeball's email management system works within Outlook to save every matter-related email to a digital file, along with other documents and notes relating to that matter. That way every email you send or receive is filed correctly, and saved centrally so that it is accessible to anyone within your business. It simplifies email organisation and prevents lost or misplaced email correspondence. |
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Write, review and organise emails the whole team can access
A conveyancing or legal business deals with hundreds of emails per day. If you find it hard to stay on top of your emails, you are not alone. Email management is particularly difficult as emails were designed for one-to-one communication. Smokeball organises that immense volume for easy access by all staff members. Allowing all members to see the latest email on a file means that your entire team can have informed conversations with clients or simply pick up where someone else left off.
Smokeball will manage all the emails on the matter regardless of who sent or received the email. When you have multiple people working on the same file, you can see each other’s emails relating to a specific matter. This eliminates the headache of forwarding, bcc’ing, saving to folders or printing. Effortlessly stay in the loop on each matter and easily address clients’ inquiries on an email, even if you were not the original contact on the email thread. |
Powerful Microsoft Outlook integrationSmokeball’s seamless integration with Microsoft Outlook results in easy and automatic saving of emails to their specific file. No more email forwarding required for saving emails to the system.
Instead, Smokeball intuitively connects right in your Outlook window. Simply type in the name of your file, and the email is there. Additionally, responses on that email chain will automatically filter into the same file, requiring much less work to save copies into the file. You will also have the choice as to whether and which email attachments follow the email into the Smokeball file. |
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Instant PDF creationSmokeball can easily convert any document to a PDF before sending it as an attachment. Smokeball’s PDF creator also has the ability to combine multiple documents into one PDF for you.
All emails and their attachments are saved into the matter for easy access by all staff. Never mistakenly send an email to a person that’s not associated to the matter. When you work from Smokeball your email will always go to the correct contact on that matter. |
See what our clients have to say
"The team has been loving Smokeball’s integration with Microsoft Outlook as it allows for easy and automatic saving of emails to their specific file. It organises matter-related emails sent and received into one area, without forcing you to forward, bcc, save to a folder, or print the specific email. Now we are saving serious time on administrative tasks and we’re no longer having to search inboxes for matter-related communications."
Cindy Downey - Mountain Conveyancing - VIC
"My favourite thing about Smokeball is how easily and quickly I can save all incoming and outgoing emails. I really love it! It saves me so much time and it means I can keep my Inbox tidy."
Patty Wang - P W Property Services - VIC
"Smokeball’s integration with Microsoft Outlook is also one of the most important features for our firm. When you start an email in Smokeball, emails are saved automatically to the appropriate matter. It is easy and quick to assign the email and any attachments to the appropriate matter. You can also sync and share your emails, contacts and calendars with your entire firm so everyone is on the same page."
Daleena Hartin - Law Solutions - QLD
"Smokeball’s email management feature is fantastic as it automatically files emails sent and received by every staff member against a matter. By having emails saved against the file this saves serious time. No more hunting through your inbox for emails."
Jacqui Pawelski - Smart Conveyancing - SA
Cindy Downey - Mountain Conveyancing - VIC
"My favourite thing about Smokeball is how easily and quickly I can save all incoming and outgoing emails. I really love it! It saves me so much time and it means I can keep my Inbox tidy."
Patty Wang - P W Property Services - VIC
"Smokeball’s integration with Microsoft Outlook is also one of the most important features for our firm. When you start an email in Smokeball, emails are saved automatically to the appropriate matter. It is easy and quick to assign the email and any attachments to the appropriate matter. You can also sync and share your emails, contacts and calendars with your entire firm so everyone is on the same page."
Daleena Hartin - Law Solutions - QLD
"Smokeball’s email management feature is fantastic as it automatically files emails sent and received by every staff member against a matter. By having emails saved against the file this saves serious time. No more hunting through your inbox for emails."
Jacqui Pawelski - Smart Conveyancing - SA
