Smokeball CRO Jane Oxley and Global Head of Product Adele Hoyle met virtually to showcase legal software innovations that will simplify the legal billing process.

We are thrilled to announce the winners of the first-ever Smokeball Community Hero Award 2021.

As the legal industry continues to grow and evolve, taking a customer-centrist approach is the logical next step for law firms hoping to maintain and expand their business post-COVID and beyond.

In this article we address the poisonous seed that grows into a catastrophe for most law firms – uncaptured and unpaid time.

Being asked to perform a police check can be a little unsettling. We’ve summarised the top 6 questions your law firm clients may ask.

Smokeball is busy right now with a lot of communication around best practices for working remotely, and importantly, engaging staff remotely. Because how much can you really get done if your staff aren’t engaged, right?

Law firms are telling us that they have more emails than ever. Not only do they have their normal, overwhelming number of emails from clients, other lawyers and so on, now they also have most of their internal conversations through email too.

Computers are important members of your support staff in your law firm. To be operating at the top of your game, and to be ethically compliant, your computer must be reliably up to date.

We’re enabling law firms to oversee a whole new area of their practice. Our Lead Management feature gives law firms the tools they need to manage and follow up with potential new clients before a matter is even created.