Communicate

Smokeball ‘Communicate’ - Secure File Sharing and Messaging Securely connecting Lawyers and Conveyancers with their clients

Cyber crime has rapidly increased in recent years, with email fraud being the primary tactic of attackers. Lawyers and conveyancers represent an attractive target for cyber criminals, considering you are typically small businesses that deal with large financial transactions.

Cyber crime has rapidly increased in recent years, with email fraud being the primary tactic of attackers. Lawyers and conveyancers represent an attractive target for cyber criminals, considering you are typically small businesses that deal with large financial transactions.

Email is now deemed insecure and many are worried about their emails being hacked. In response we have developed Communicate, a secure file sharing and messaging platform and mobile app. The first of its kind within the Australian legal and conveyancing industry!

Communicate was designed specifically with lawyers and conveyancers in mind. It’s packed full of features to ensure you get the best experience from your conveyancing matter and you remain up to date throughout its life cycle.

Using Communicate Smokeball users or third parties can:

  • View and comment on files received
  • Upload their own files
  • Read/send messages, all from a secure browser or mobile app removing the need for email


Communicate will benefit lawyers and conveyancers who:

  • Are concerned about poor email security
  • Want to improve how they communicate with their matter parties
  • Want to provide their clients with a single view of all their important matter files and instructions


What is it that makes Communicate so secure?

1. Two Factor authentication
Unlike email, Communicate requires two factor authentication for recipients to gain access to information. This means if someone has hacked your email, they will be unable to open Communicate without also having access to your mobile phone.

2. Data Encryption
Messages are encrypted and unable to be intercepted by third parties while they are in transit.

3. Device/ IP Address memory  
Once two factor authentication is complete, Communicate will remember your device and unless you are logging in using a trusted device, you will be required to identify yourself again.

4. Passwordless
Communicate is completely passwordless. The reason for this is passwords are proving to be extremely insecure as hackers are finding intelligent ways to guess or copy the password from another platform that is less secure.

5. Security monitoring
Communicate uses Auth0 technology for its secure login. This comes with constant monitoring for unknown identities trying to gain access.

6. Terminated access
If for any reason both your computer and phone device are compromised, you can completely remove access to a conversation.

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