Smokeball case study

Liana Mahoney

Principal

We've seen a 117% increase in productivity and happier staff.

Liana Mahoney, Principal at Taits Legal and the firm’s first woman partner in Taits’ 150-year history, has been a dedicated fan of Smokeball, and in particular Archie AI, since the firm started with Smokeball back in March 2025.

Prior to Smokeball, the firm had been using Affinity for many years - but it was time for a change. Liana says, “It is always daunting to try a new practice management system, but Smokeball has made it incredibly easy”.

Using the Archie Prompt Library, our one-stop shop for all your favourite saved AI prompts, has been revolutionary for Taits Legal, with Liana crediting Archie AI for a staggering 117% increase in both productivity and staff happiness.

With custom prompts at her fingertips, Liana has been able to summarise files with Archie AI and get back to her clients much faster than if she had to read an entire file. This has helped to streamline Taits’ client experience to provide a much more tailored service.

Liana’s words of advice are, “If you’re hesitant in getting started with the Prompt Library, don’t wait - it makes life so much easier”.

Watch the video to see the Smokeball difference at Taits Legal.

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