Smokeball wins CSIA Customer Service Team of the Year

Smokeball wins 2024 Australian Customer Service award
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We are thrilled to share that Smokeball has won Customer Service Team of the Year (Medium) and Customer Service Project of the Year (Service Transformation, Superb Self Service) at the CSIA 2024 Australian Service Excellence Awards!

These awards recognise the dedication and transformative efforts of our Client Experience team over the past year. We’re incredibly proud to see their work celebrated as a benchmark for outstanding customer service across Australia

This recognition is more than an award—it reflects one of Smokeball's core value, our commitment to "Deliver Legendary Service." For us, our values are more than posters on a wall; they are the driving force behind everything we do to empower our clients to succeed and grow.

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Our Senior CX Designer and Omer, our Head of Client Experience receiving the award.

A special congratulations to Omer, our Head of Client Experience; Bonny, our Senior CX Designer; and the entire Client Experience team for this exceptional achievement.

If you haven’t experienced our award-winning service yet, book your personalised demo today!

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