Frequently asked questions
Please see below a list of frequently asked questions. If you have a question for the event organisers that hasn't been answered below, please contact us at spark@smokeball.com.au
Who should attend Smokeball Spark?
Smokeball Spark is designed for small-to-medium sized law practitioners. This conference is relevant to anyone within a small law firm including firm owners, lawyers, bookkeepers, or office managers. If you are unsure whether Smokeball Spark is for you, please contact us here.
What is the refund policy for Smokeball Spark?
The following refund policy applies to all tickets purchased for Smokeball Spark 2027.
Full Refund: A full refund can be redeemed if the registered ticket holder/s lodges their refund request prior to 18th December 2026.
Partial Refund: A 50% refund can be redeemed if the registered ticket holder/s lodges their refund request prior to 21st January 2027.
Any claims made after the 21st January 2027 will be ineligible for a refund.
Who organises Smokeball Spark?
Spark is proudly founded and produced by Smokeball Australia, the only AI-powered legal practice management software that boosts your productivity through automatic time tracking, document automation, and law society approved billing. To learn more about Smokeball click here.
How do I lodge a refund?
To lodge a refund request, please follow the below steps:
1. Locate your registration confirmation email by searching for the subject line "Registration Confirmed - Smokeball Spark 2027"
2. Once you have located your confirmation email, select the 'Modify Registration' button within the email
3. When prompted, input your confirmation number (also provided in the confirmation email)
4. Select 'cancel registration'
How do I register for sessions?
The 2027 Spark agenda will be published shortly, and session selection will be available from this point onwards. Once the agenda has been released, session selection will become a part of the event registration process and will be managed on a first-come, first-served basis. Any delegates who have registered prior to session selection becoming available will be notified via email and invited to book in their preferred sessions.
Can I still attend sessions if I haven't registered for them?
Smokeball event staff will be positioned outside breakout areas at the conference and will be scanning delegate lanyards to confirm that you have registered for the session. If you have not registered, you will be asked to wait until the beginning of the session and entry will be subject to availability. To ensure you are permitted to attend your preferred sessions, it is recommended that you register for them in advance to avoid missing out.
Is Smokeball Spark a CPD accredited event?
Delegates who attend Smokeball Spark will be eligible to claim up to 5 CPD points if they attend the full day. Please note that the Law Society is not responsible for accrediting CPD activities on behalf of providers. If this particular educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance. Smokeball is not responsible for keeping track of individuals' attendance and acquired CPD points, and is also not responsible for dictating which CPD category you should claim your points under.
The exemption to the above is for delegates attending from the state of Western Australia. Smokeball is an accredited CPD provider within the state of Western Australia. Provided you enter your practitioner ID at the point of registration, your attended sessions will be logged with the LPBWA post event.
Will sessions be recorded?
Speaking sessions at Smokeball Spark will be recorded and the distribution of these sessions will subject to the permission of the presenter. Delegates will be provided with access to approved sessions on-demand following the conference for a limited time.
Will Smokeball Spark be live streamed?
There are currently no plans to live stream Smokeball Spark.
Is parking available at Smokeball Spark?
ICC operates two 24-hour car parks with a total of 826 parking stations. For more information or to access parking rates, click here.
Will I be able to attend if I experience a disability?
Smokeball Spark is an inclusive event and is proud to accommodate all members of the legal community. If you experience a disability and would like to attend Smokeball Spark, please contact us at spark@smokeball.com.au so we can understand and accommodate your needs.
Who organises Smokeball Spark?
Spark is proudly founded and produced by Smokeball Australia, a leading legal practice management software built to help Australian law firms manage matters, documents, emails, calendars, workflows, time tracking, billing and trust accounting all in one place. Its automation and AI capabilities reduce repetitive administrative work, helping legal professionals stay organised, improve productivity and spend more time supporting their clients. To learn more about Smokeball click here.
SPARK 2027
Are you ready to see your firm thrive? Secure your ticket today to avoid missing out (we sold out last year!).
