With face-to-face meetings often replaced with video conferencing right now, we wanted to provide Smokeball users with a seamless way to incorporate video into their workflow. In a recent update, we’ve made client and co-worker communication even more effective by integrating it with the most popular video chat application on the market: Zoom.
Firms can now replicate face-to-face communication with colleagues and clients alike without exiting the Smokeball application. Zoom meetings can be set up and started all in the one place, and best of all they link directly to relevant matters so you can automatically track this time and bill accordingly.
Because of COVID-19 and the current circumstances, businesses are often required (or strongly urged) to work from home. Most have already transitioned to working from home, and those who have not yet done so are practising a “closed-door” office environment where they no longer take in-house client visits or walk-ins.
Prior to the coronavirus pandemic, many firms never had to face a remote working situation before, so video conferencing is a new tool that is imperative in maintaining face-to-face client contact.
With these video conferences, firms will need to manage the meetings in their calendars and create time entries for their meetings as well. Tracking these meetings involves setting a timer and manually describing the meeting, assigning a matter, and entering the time spent after each meeting.
However, we’ve put everything in one place. Smokeball’s new Zoom integration provides a seamless way to continue day-to-day work with an integration with Zoom to allow users to:
Even after firms and clients reemerge from the pandemic, this option to host meetings virtually is sure to be an asset that will remain popular. With our latest release and integrating Zoom directly into Smokeball users can conduct their business virtually without sacrificing productivity.
If you have any questions regarding the above information or you would like to view our powerful practice management software, please give us a call on 1300 33 55 53 or book a free online demonstration.