Smokeball Product Chat with Adele Hoyle and Jane Oxley

​Innovation is part of our DNA at Smokeball. We are always hard at work developing the most cutting-edge software features for small law firms.

​To enhance the user experience, the following new features will soon be available for all Smokeball clients:

• Task Improvements: Faster list performance and filters - manipulate task lists to display exactly what you need. 
• Matter Based Permissions: Guarantee that matter information and documentation will remain confidential only to those that have been granted access.
  

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​Smokeball's Chief Revenue Officer, Jane Oxley and Global Head of Product, Adele Hoyle recently got together to showcase the exciting new features that are coming down the pipe.

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​Tasks Improvements
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We have given the tasks a face lift to allow for both faster list performance and to allow you to manipulate the list to show exactly what you need. This will also help you to identify tasks that are likely no longer necessary (“Task debt”) and delete or complete as desired.  

1. Default filters
Default filters have been introduced in place of the original tabs. 

2. Tasks counter
We have included a tasks counter.

3. Custom filters
Custom filers have been introduced for two reasons. 

• To replace the original groupings that we had within the list (today, tomorrow, this week etc) 
• To allow more flexibility over what the you want to see 

4. New columns
We introduced some new columns (below) which not only provide additional information however, they will be extremely helpful when you are trying to get out of “tasks debt”.

With this information you can start to delete tasks assigned to closed matter or that were created years ago and are still incomplete (therefore no longer relevant).

• Matter status 
• Completed on 
• Created on

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Matter Based Permissions

There are a number of scenarios where you would need to implement a high level of security over information that is stored in a matter. 

To ensure privacy we have introduced Matter based permissions to help users manage these scenarios and provide a guarantee that the information and documentation stored on a matter will remain confidential only to those users that have been granted access.
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The main functionality that has been introduced is to restrict specified users from:

• Opening a matter
• Assigning new items to a matter
• Opening items related to a matter
• Editing items related to a matter

​Settings permissions on a matter:
We have introduced a new “Permissions” tab in Matter settings that allows users to configure their permission preferences.

​​If you would like to learn more about the brand new functionality, please give our friendly team a call on 1300 33 55 53 or book a online demonstration.

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​Adele Hoyle, Global Head of Product
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Adele has over 15 years’ experience in the legal software industry and is very passionate about solving problems for law firms and building products that clients love. At Smokeball Adele and her team work seamlessly with the Engineering team to deliver the best and most innovative small law firm products to the international market. She holds a Bachelor of Science in Computing Information Technology and has a wide range of experience working in the UK and Australia where she developed a great understanding of the legal industry from her roles in software development, professional services and at LexisNexis where she spent several years heading up an international Product Management team.

Jane Oxley, Chief Revenue Officer
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Jane is  passionate about helping small legal and conveyancing businesses work towards a more productive, profitable and also less stressful practice. Having worked in the legal field for her entire career, Jane has a strong affinity with small law firms and the crucial role they play in the communities they serve. Jane also understands how the right technology can help small law firms achieve better outcomes for their clients and their bottom line.