We have been hard at work adding valuable new features to improve the remote office experience for Smokeball users. Here are some of the 'working from home' innovations we're excited to share with you:
Seamless Zoom Integration
With face-to-face client and team meetings often replaced with video conferencing right now, we wanted to give you a seamless way to incorporate video into your workflow.
Zoom video conferencing now integrates directly into Smokeball*, it can be accessed via the main screen and within a Matter. Users can easily generate meeting IDs in Smokeball events and start meetings within Smokeball software.
Smokeball's activity tracking automatically tracks the time spent in meetings in real-time and creates an activity to reflect this, enabling users to accurately bill for this time.
Staff Activity Tracking
With most firms now working from home, it is a lot harder for firm owners and senior lawyers to know if their staff are remaining productive and accountable.
Smokeball's Activity Intelligence helps firm owners regain control with complete visibility into what their team is working on. This capability allows users to see how many hours are spent on each task, which matters colleagues are working on, and which emails are being read and written.
Smokeball users now have the ability to view staff’s time and activities at a more granular level, e.g. daily and weekly. This enhancement will make it much easier to digest important information on performance, keeping your team engaged and committed.
We have introduced:
Group Chat - Communicate Channels
We have added a new feature, Channels, to Smokeball Communicate. Channels are a great way to create a group conversation to some or all your staff in relation to key topics like COVID-19, Firm Policies & Procedures, Coffee Club and Social Committee. It is another way to enhance your firm’s communication and collaboration whilst working from home or virtually get back the ‘water cooler conversation’ via a Channel in Smokeball.
Efficient eSigning with SignIT
Signing documents electronically is now more important than ever! In response, we have improved our integration with InfoTrack SignIT.
The process of accessing and sending documents to DocuSign has been streamlined making it faster and more efficient for Smokeball users to request and obtain digital signatures.
Powerful Profitability Reporting
Smokeball's Firm Insights profitability dashboards have been improved and refined, making it easier to determine whether you’re making money on your matters. See exactly where time is being spent and the true cost of performing the work for each client. Having this important data at your fingers tips empowers you to maximise and capitalise on your best work.
If you have any questions regarding the above information or you would like to see this new functionality in action, please give us a call on 1300 33 55 53 or book a free online demonstration.
( Pending Zoom marketplace approval )