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The Smokeball Blog
Stay in the loop with all the latest industry news, technology, tips and resources

Brand new features to increase your productivity while working remotely

24/4/2020

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​We have been hard at work adding valuable new features to improve the remote office experience for Smokeball users. Here are some of the 'working from home' innovations we're excited to share with you:
Seamless Zoom Integration 

With face-to-face client and team meetings often replaced with video conferencing right now, we wanted to give you a seamless way to incorporate video into your workflow.

Zoom video conferencing now integrates directly into Smokeball*, it can be accessed via the main screen and within a Matter. Users can easily generate meeting IDs in Smokeball events and start meetings within Smokeball software.

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Smokeball's activity tracking automatically tracks the time spent in meetings in real-time and creates an activity to reflect this, enabling users to accurately bill for this time.
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Easy access
Users can now access zoom integration from both the main Smokeball screen and within a Matter.
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Schedule an event
Users can create a new Smokeball event with a pre-populated Zoom ID. 
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​Start existing meeting
When an event is ready to start, Smokeball users can simply click and select the meeting they wish to attend. This will launch them straight into the meeting in zoom. 

Staff Activity Tracking

With most firms now working from home, it is a lot  harder for firm owners and senior lawyers to know if their staff are remaining productive  and accountable. 

Smokeball's Activity Intelligence helps firm owners regain control with complete visibility into what their team is working on. This capability allows users to see how many hours are spent on each task, which matters colleagues are working on, and which emails are being read and written.

Smokeball users now have the ability to view staff’s time and activities at a more granular level, e.g. daily and weekly. This enhancement will make it much easier to digest important information on performance, keeping your team engaged and committed. 
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Additional views
Users can now switch between day, week and month view.  
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Grouping
Users now have the ability to group the list of activities by 
Day, Matter and Activity type
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Graph improvements
We have introduced:
  • Pie chart: to help quickly identify where a colleague is spending most of their day 
  • Bar graph: Vertical values to help visually grasp if  a colleague  is falling below or above the expected time value
  • Bar graph: When an activity exceeds 1 hour, the graph will  show this across all related hours. This allows users to visually see that there was work complete in that hour instead of leaving it empty. 

Group Chat - Communicate Channels

We have added a new feature, Channels, to Smokeball Communicate. Channels are a great way to create a group conversation to some or all your staff in relation to key topics like COVID-19, Firm Policies & Procedures, Coffee Club and Social Committee. It is another way to enhance your firm’s communication and collaboration whilst working from home or virtually get back the ‘water cooler conversation’ via a Channel in Smokeball.
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Efficient eSigning with SignIT 

Signing documents electronically is now more important than ever! In response, we have improved our integration with InfoTrack SignIT.

​The process of accessing and sending documents to DocuSign has been streamlined making it faster and more efficient for Smokeball users to request and obtain digital signatures. 
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Easy access in Smokeball 
Users now can simply right click on a  document to send to DocuSign. Users are then logged into InfoTrack and taken through the eSign process.
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User- friendly drag & drop functionality
Documents are processed and rendered to the user, ready for the signing components to be added.

Powerful Profitability Reporting

Smokeball's Firm Insights profitability dashboards have been improved and refined, making it easier to determine whether you’re making money on your matters. See exactly where time is being spent and the true cost of performing the work for each client. Having this important data at your fingers tips empowers you to maximise and capitalise on your best work. 
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Simple reports in real-time
​Easily view profitability by:
  • Matter
  • Matter Type
  • Fee Earner

If you have any questions regarding the above information or you would like to see this new functionality in action, please give us a call on 1300 33 55 53 or book a free online demonstration.
( Pending Zoom marketplace approval )
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  • Book a demo
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