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Smokeball Terms of Sale



USAGE RULES

Any subscriptions to publications from Smokeball are conditional upon your prior acceptance of the Terms of Use. The most current version of the Terms of Use can be reviewed by clicking on the ‘
Terms of Use’ hypertext link located at the bottom of our Web Home Pages.

CANCELLATIONS 

If you wish to cancel your Smokeball subscription you may do so at any time. Cancelling a subscription means that access to that subscription will cease on the subscription period end date and you will not continue to pay a monthly fee after that date.

To cancel your subscription:
1. Log into www.smokeball.com.au using your username and password 
2. Navigate to: Manage Subscriptions > Subscriptions > Manage Subscription > Cancel
. Monthly subscriptions such as Step-by-Step Guides and LEAP Forms have a minimum subscription period of three  months.

All subscriptions continue indefinitely until the subscriber elects to cancel. 

REFUNDS

Refunds are not issued for payments made in relation to any Smokeball subscriptions.

If you cancel a subscription, you will have access to the publication until the end of the subscription period and no refund will be made. 

AGREEMENT TO PAY

You agree to pay for any  subscriptions to products and services from Smokeball, and that Smokeball may charge your payment card or account for those products and services and for any additional amounts (including any taxes and late fees, as applicable) as may be accrued by or in connection with your account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING SMOKEBALL WITH A VALID PAYMENT CARD FOR PAYMENT OF ALL FEES. All fees will be billed to the payment card you designate during the purchase process, unless you are a LEAP client, in which case you have the option to pay on account. If you wish to designate a different payment card or if there is a change in your payment card status, please email subscriptions@smokeball.com.au (There may be a temporary disruption of your access to the service until Smokeball can verify the validity of the new payment card information.) 

PRICES

Prices of subscriptions are subject to change. Smokeball reserves the right to change prices at any time, and does not provide price protection or refunds in the event of a price drop or promotional offering.  All prices are quoted in Australian dollars. 

GOODS AND SERVICES TAX (‘GST’)

All subscriptions to publications from Smokeball are subject to GST. 

BILLING

If you use the Shopping Cart functionality you will have one order that authorises and bills as a single transaction.

PAYMENT METHODS

Smokeball accepts credit and debit cards. If a credit or debit card is being used for a transaction, Smokeball may obtain a pre-approval from the issuing company for an amount up to the amount of the order.

Debits to your card occur on or about the 28th of each month. If you are a LEAP client and pay for Smokeball subscriptions through your LEAP account, the amount of your subscription will appear on your next account.

Subscriptions are charged in advance, either monthly or annually depending on the publication you have purchased.

All monthly subscriptions have a minimum three or six month term. The minimum term is calculated by billable months. A billable month ends on or about the 28th of each month. As an example, a minimum three month term includes the following charges:
  1. The first fee is at point of purchase for a month in advance;
  2. The second fee is billed on or about the 28th of the following month and will include payment for a month in advance and a pro rata amount (if applicable) known as an adjustment from the date of purchase to the 28th of the initial month;
  3. The third fee is billed the following month, on or about the 28th, for a month in advance and subsequent fees will continue in the same manner.

Smokeball accepts the following types of credit and debit cards: Visa, MasterCard and American Express. Please note, Smokeball is unable to accept credit or debit cards issued by banks outside of Australia or prepaid gift cards issued by credit card companies. Cards have daily spending limits that may prevent the processing of your order. If a transaction has been declined online due to credit or debit card issues, please ensure all data is correct and resubmit. If the transaction is not accepted online, you will be unable to use that card for your transaction and should use another payment card.

 

Smokeball ABN: 37 133 794 117
Smokeball Australia | Smokeball Malaysia
© 2013 Terms of Use
Sydney: Level 8, 207 Kent Street, Sydney NSW 2000
Melbourne: Level 8, 45 William Street, Melbourne VIC 3000
Brisbane: Level 1, 365 Turbot Street, Spring Hill QLD 4000
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Smokeball Terms & Conditions

Smokeball does not invite reliance upon, nor accept responsibility for, the information it provides.

Smokeball makes every effort to provide a high quality service. However, neither Smokeball nor the providers of data on Smokeball, give any guarantees, undertakings or warranties concerning the accuracy, completeness or up-to-date nature of the information provided.

Users should confirm information from another source if it is of sufficient importance for them to do so.

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Disclaimer

This Work is a precedent or guide prepared by the Author and is not legal advice. The facts of each case will be different and Users must satisfy themselves that this Work is appropriate for the particular case or circumstances for which they intend to use the Work. Neither the Author nor Smokeball is providing legal advice nor do they warrant that this Work is entirely free of defects or fit for any specific purpose and neither the Author nor Smokeball accept any liability for any errors or omissions in the Work and any loss or damages resulting from or connected with the use of the Work. The Author and Smokeball recommend that Users be familiar with the applicable laws and legal procedures relating to the use of the Work, or otherwise should seek legal advice, before using the Work. Smokeball accepts no liability for the publication of the Work by the Author on the Smokeball System.


Links to Third Party Websites

Smokeball contains links to third party websites which are external to Smokeball. Smokeball makes no warranties and accepts no liability for any links contained within Smokeball to third party internet sites; the content and/or the accuracy, correctness, currency and/or reliability of such content therein; or any consequence of acting upon the contents of any website which is not owned/operated by Smokeball. Smokeball does not endorse the content, or the use, of such websites, material or content linked from or to this website. Users of links provided within Smokeball are responsible for being aware of which organisation is hosting the website they visit. Views or recommendations provided in linked websites do not necessarily reflect those of Smokeball.

Submit your legal or procedural question by completing the form below. You can expect to receive a confidential reply via email usually within 24 hours.


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