Smokeball Terms of Sale
If you wish to cancel your Smokeball subscription you may do so at any time. Cancelling a subscription means that access to that subscription will cease on the subscription period end date and you will not continue to pay a monthly fee after that date.
To cancel your subscription:
1. Log into www.smokeball.com.au using your username and password
2. Navigate to: Manage Subscriptions > Subscriptions > Manage Subscription > Cancel. Monthly subscriptions such as Step-by-Step Guides and LEAP Forms have a minimum subscription period of three months.
All subscriptions continue indefinitely until the subscriber elects to cancel.
Refunds are not issued for payments made in relation to any Smokeball subscriptions.
If you cancel a subscription, you will have access to the publication until the end of the subscription period and no refund will be made.
AGREEMENT TO PAY
You agree to pay for any subscriptions to products and services from Smokeball, and that Smokeball may charge your payment card or account for those products and services and for any additional amounts (including any taxes and late fees, as applicable) as may be accrued by or in connection with your account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING SMOKEBALL WITH A VALID PAYMENT CARD FOR PAYMENT OF ALL FEES. All fees will be billed to the payment card you designate during the purchase process, unless you are a LEAP client, in which case you have the option to pay on account. If you wish to designate a different payment card or if there is a change in your payment card status, please email email@example.com (There may be a temporary disruption of your access to the service until Smokeball can verify the validity of the new payment card information.)
Prices of subscriptions are subject to change. Smokeball reserves the right to change prices at any time, and does not provide price protection or refunds in the event of a price drop or promotional offering. All prices are quoted in Australian dollars.
GOODS AND SERVICES TAX (‘GST’)
All subscriptions to publications from Smokeball are subject to GST.
If you use the Shopping Cart functionality you will have one order that authorises and bills as a single transaction.
Smokeball accepts credit and debit cards. If a credit or debit card is being used for a transaction, Smokeball may obtain a pre-approval from the issuing company for an amount up to the amount of the order.
Debits to your card occur on or about the 28th of each month. If you are a LEAP client and pay for Smokeball subscriptions through your LEAP account, the amount of your subscription will appear on your next account.
Subscriptions are charged in advance, either monthly or annually depending on the publication you have purchased.
All monthly subscriptions have a minimum three or six month term. The minimum term is calculated by billable months. A billable month ends on or about the 28th of each month. As an example, a minimum three month term includes the following charges:
- The first fee is at point of purchase for a month in advance;
- The second fee is billed on or about the 28th of the following month and will include payment for a month in advance and a pro rata amount (if applicable) known as an adjustment from the date of purchase to the 28th of the initial month;
- The third fee is billed the following month, on or about the 28th, for a month in advance and subsequent fees will continue in the same manner.
Smokeball accepts the following types of credit and debit cards: Visa, MasterCard and American Express. Please note, Smokeball is unable to accept credit or debit cards issued by banks outside of Australia or prepaid gift cards issued by credit card companies. Cards have daily spending limits that may prevent the processing of your order. If a transaction has been declined online due to credit or debit card issues, please ensure all data is correct and resubmit. If the transaction is not accepted online, you will be unable to use that card for your transaction and should use another payment card.